Refund policy

Used articles cannot be returned, exchanged, or refunded.

On the rare occasion you receive a damaged or incorrect product, please email us a photo at Sales@fatimaakhtar.com within 48 hours of arrival and we'll send you a replacement.

The merchandise must be returned in the same condition in which it was shipped to receive a refund. This includes the original packaging and the box or bag it came in.

Please note, original and return shipping fees will not be credited back upon return.

Please make sure your items are returned new, unused and with all Fatima Akhtar tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to you.

Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete. No price adjustments for prior purchases.

Above all, contact us and let us know how we can help you! We aim to provide a smooth & sufficient experience to our customers